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Uni-Care International Travel Insurance Service
Crombie Lockwood (NZ) Limited
Level 5, 33 Enfield Street, Mt Eden, Auckland 1024
PO Box 68910, Newton, Auckland 1145, New Zealand
Telephone: +64 9 623 9890
Email: insure@uni-care.org


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CLAIMS & EMERGENCY ASSISTANCE CONTACT DETAILS

The Assistance Service is there to help you 24 hours a day should a medical or personal emergency occur. Always contact the Assistance Service IN THE FIRST INSTANCE if an emergency occurs. Your family may also contact them in regard to emergencies at home. You should also contact the Assistance Service if you are, for example, to be admitted to hospital, you cannot contact a doctor, one of your Next of Kin in Your Country of Origin is seriously ill or death has occurred or you require prior approval for a surgical procedure out of normal office hours or when you are overseas. In the event that repatriation is required a death or medical certificate or other official validation will be necessary.

The Assistance Service will require to know:-

1. Name of Insured  2. Contact phone number  3. Insurance policy number  4. Details of the emergency

ASSISTANCE SERVICE
In New Zealand 0800 864 227
(0800 UNICARE)
In Australia 1800 864 227
(1800 UNICARE)
Outside New Zealand & Australia
64-4-381 8166 (collect)
Email:

CLAIMS SERVICE
In New Zealand 0800 864 227
(0800 UNICARE)
In Australia 1800 864 227
(1800 UNICARE)
Outside New Zealand & Australia
64-4-381 8166 (collect)
Email: