Emergency Assistance

All our policies come with 24 hour emergency assistance. Our Emergency assistance company is QBE Assist. QBE Assist is a dedicated Overseas Medical and General Assistance team. Trained Medical and insurance specialists can assist travellers in a wide variety of emergency situations.

Uni-Care and QBE Assist can:

  • Help You in the event of lost luggage, travel documents or credit card by putting you in touch with the nearest embassy or other authorities.
  • When medical care is needed, direct You to suitable medical facilities, monitor Your condition and treatment as well as keeping Your family and friends at home informed
  • Authorise and guarantee payment of hospital and medical costs.
  • Decide if and when evacuation or repatriation is required and coordinate all facets
  • Provide Help to re-schedule travel plans when your trip is interrupted by an emergency.

To contact QBE Assist, phone REVERSE CHARGE from anywhere in the world on + 64 4 381 8166.